To change or cancel your subscription:
- Log in to your account at https://elevenlabs.io
- Click on your profile in the top-right, and then click "Subscription"
- Scroll down until you see the different plans. You can now select to either "Downgrade" to a lower plan, "Upgrade" to a higher plan or click "Cancel Subscription" on your current plan. If you click on any of these, a new popup will appear to ask if you are sure you want to go ahead. Click "Confirm" to go ahead with it.
It can happen that your browser blocks the popup from appearing or a button from working. In this case, try a different browser. The browsers that generally work are Chrome, Edge, and Firefox.
If there are still issues, get in touch with us via the following page: https://help.elevenlabs.io/hc/en-us/requests/new
When entering your details, make sure to include the E-Mail you use currently for your Elevenlabs account.