If you signed up using Apple Sign-in, it can’t be removed, and you won’t be able to change the email address linked to your a...
From 18 July 2025, GitHub and Facebook will no longer be supported as sign-in options. If you currently use GitHub or Faceboo...
Yes! You can enable a feature that will send you an automated email when you’ve used a specified percentage of your credits. ...
To allow for more control over charges, usage based billing lets you set a maximum number of additional credits that can be u...
Here’s how to enable usage based billing for your account: Go to your Subscription page. Click Manage Subscription. Use...
Usage Analytics allows you to view and export data about credit usage for your account. To do this, just click the “Export as...
You can access information about API requests for your account in Usage Analytics, under the API Requests section. There are ...
You can access information about credit usage for your account in Usage Analytics, under the Credit Usage section. There are ...
To access Usage Analytics for your account, click on My Account in the bottom left corner and select Usage analytics. Usage A...
If you signed up using an email and password, you can change your email from your profile: Click My Account in the bottom-l...
Credits were previously referred to as "characters." We updated this terminology to streamline pricing and make it easier to ...
Credit rollover allows you to carry over up to twice your usual credit quota when you begin a new billing cycle, provided you...
On the Creator plan and above, you have the option to activate usage based billing. This will enable you to pay for additiona...
If you're interested in getting access to alpha features, we recommend you join our Discord community. We sometimes give earl...
When you cancel your subscription, this won't take effect until the end of your current billing cycle. At this point, your ac...
Unfortunately, some email providers might block the email from certain domains, so please check your spam folder. If you cann...
If you upgrade your subscription in the middle of an ongoing subscription cycle, you will pay the fee for your new subscripti...
Creator, Pro, Scale and Business plans have the option to enable usage based billing. This allows you to pay for additional ...
The number of custom voices you can have saved in My Voices (previously VoiceLab) at any time depends on your plan: Free: 3 ...
If you run out of credits on the free or Starter plans, you’ll need to wait until your current billing cycle renews for your ...
If you can't see the content that you are expecting to find in your account, and you think it may have been removed or delete...
If you signed up using Google Sign-in, it can’t be removed, and you won’t be able to change the email address linked to your ...
A subscription is a business model in which customers pay a recurring fee, typically on a monthly or annual basis, to access ...
Two-factor authentication (alternatively 2-factor authentication or 2FA) is a security method that requires users to provide ...
To add two-factor authentication (2FA) to your ElevenLabs account: Log in to your account at https://elevenlabs.io. Click...
When using the free tier, you might encounter a message like this if the abuse system has detected any unusual activity. Unu...
Yes, depending on your subscription tier, there are different monthly limits on how many voice operations you can make (addin...
When you press 'Generate' on the website, you will be deducted credits since the audio needs to be generated in order for you...
Once your subscription ends, you will still have a commercial license to use whatever you generated during that subscription ...