Why can't I find my content in my account?

If you can't see the content that you are expecting to find in your account, and you think it may have been removed or deleted, the most likely explanation is that you are logged into the wrong account.

You can check which account you're currently logged into by clicking your profile icon in the top right corner of the website to open your account menu, then selecting Settings. You will then see the email address associated with your account.

If you are logged into the correct account, please try logging out and back in again as that might resolve the issue if there is a problem loading the content.

Please contact support if these suggestions do not resolve the issue for you.