Why can't I access my voices via third-party services?

  • Updated

If you've linked your ElevenLabs account with a third-party service, but are not able to access the voices that you have saved to My Voices (previously VoiceLab), it's likely that there is an error with your API key.

Your API key is what links the third-party service with your ElevenLabs account.  To access this, click on 'My Account' in the bottom left of the website, then 'API Keys'.  

For more details, please see our article, How to authorize yourself using your xi-api-key?