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Cancelation & Refunds

How do I downgrade or cancel my subscription?

When you cancel or downgrade your subscription, this won't take effect until the end of your current billing cycle. When this...

Why am I getting a payment attempt after cancelling my subscription?

This situation can occur when a user cancels their subscription too late. When you initiate a cancellation, it doesn't take e...

What is your refund policy?

You are eligible for a refund if a request is filed within 14 days of payment and no credit quota was used in the period for ...

How can I request a refund?

You are eligible for a refund if a request is filed within 14 days of payment and no credit quota was used in the period for ...

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