Coupon links can only be used if you are currently on the free plan. Please get in touch with Support if you are trying to u...
It's not possible to pause your paid subscription, but when you cancel your paid subscription, your account will be transferr...
At the moment we accept: Credit Card, Apple Pay, Google Pay. While you can try using a prepaid card, it is not something...
Payment failures may happen for a variety of reasons: The payment was not verified on the card holders side. Upon checking o...
We sometimes offer discounts on the first month of your subscription. Since the coupon is only valid for your first purchase...
Yes, we offer annual plans for all of our subscription tiers. At the moment, we do not offer quarterly plans. The Reader App ...
To update any billing information or view old invoices, follow these steps: Log in to your account at https://elevenlabs.io ...
You cannot remove your card during an active subscription if it is set as the default payment method. You can only do so once...
Apple Pay not showing at checkout? ElevenLabs accepts Apple Pay, but there are a few requirements for it to show at checkou...
ElevenLabs accepts Google Pay, but there are a few requirements for it to show at checkout. Google Pay is only available in...
The extra verification step is a requirement from your bank or payment processor to verify your identity or to confirm your p...