Yes, customers located in India can now pay for their ElevenLabs subscription in Indian Rupees (INR).If you're located in Ind...
You can upgrade from one annual subscription to another annual subscription, but you can't upgrade from an annual subscriptio...
Coupon links can only be used if you are currently on the free plan. Please get in touch with Support if you are trying to u...
It's not possible to pause your paid subscription, but when you cancel your paid subscription, your account will be transferr...
We email copies of your invoices and receipts to your account email address. You can also access your entire invoice history ...
At the moment we accept:Credit CardApple PayGoogle PayUPI (India only)While you can try using a prepaid card, it is not somet...
Payment failures may happen for a variety of reasons: The payment was not verified on the card holders side. Upon checking o...
We sometimes offer discounts on the first month of your subscription. Since the coupon is only valid for your first purchase...
Yes, we offer annual plans for all of our subscription tiers. At the moment, we do not offer quarterly plans. ElevenReader is...
You can update your billing information from your Subscription page. Go to your Subscription page. Click Manage subscription...
You cannot remove a card that’s set as the default payment method during an active subscription. However, you can add a new p...
Apple Pay not showing at checkout? ElevenLabs accepts Apple Pay, but there are a few requirements for it to show at checkou...
ElevenLabs accepts Google Pay, but there are a few requirements for it to show at checkout. Google Pay is only available in...
The extra verification step is a requirement from your bank or payment processor to verify your identity or to confirm your p...