Accounts
Payment, subscription, account deletion & refunds
- How can I find my invoices or change my billing information?
- Why does my voice change accent or language?
- What can I do if the verification for my Professional Voice Clone (PVC) failed?
- What is Dubbing?
- What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean?
- How do I share a voice?
- How many Professional Voice Clones (PVCs) can I have?
- Is there a limit on how many times I can edit / add / remove voices?
- How can I remove my card from my profile?
- What happens to my content after my subscription ends?
- How can I use Apple Pay?
- How can I use Google Pay?
- What is the extra verification step upon checking out from the payment page?
- Why am I getting a payment attempt after cancelling my subscription?
- Why is my payment failing?
- What happens when I run out of characters?
- Where can I provide feedback on my audio voice generations?
- What is your refund policy?
- I'd like to request for the erasure of my data. How can I get my data to be deleted?
- Who can I contact about business inquiries or the Enterprise plan?
- How can I downgrade to the free tier?
- How can I request a refund?
- Where can I find my invoice?
- What happens to my subscription and quota at the end of the month?
- Why am I not receiving a verification email?
- What kind of payment is accepted?
- What happens to my cloned voices when I downgrade the tier?
- What happens to my quota when I upgrade or downgrade the subscription plan?
- How can I delete my account?
- How can I view, cancel or upgrade my plan and subscription?