Usage Analytics allows you to view and export data about credit usage for your account. To do this, just click the “Export as...
You can access information about API requests for your account in Usage Analytics, under the API Requests section. There are ...
You can access information about credit usage for your account in Usage Analytics, under the Credit Usage section. There are ...
To access Usage Analytics for your account, click on My Account in the bottom left corner and select Usage analytics. Usage A...
If you registered with an email and password, you can update your email in your profile. Just be sure to verify the change us...
Credits were previously referred to as "characters." We updated this terminology to streamline pricing and make it easier to ...
Credit rollover allows you to carry over up to two months’ worth of unused credits into the following month. On the self-serv...
On the Creator plan and above, you have the option to activate usage-based billing. This will enable you to pay for additiona...
If you're interested in getting access to alpha features, we recommend you join our Discord community. We sometimes give earl...
When you cancel your subscription, this won't take effect until the end of your current billing cycle. At this point, your ac...
Unfortunately, some email providers might block the email from certain domains, so please check your spam folder. If you cann...
If you upgrade your subscription in the middle of an ongoing subscription cycle, you will pay the fee for your new subscripti...
Creator, Pro, Scale and Business plans have the option to enable usage-based billing. This allows you to pay for additional ...
The number of custom voices you can have saved in My Voices (previously VoiceLab) at any time depends on your plan: Starter:...
If you run out of credits on the free plan or the Starter tier you need to wait for the current billing cycle to renew for yo...
If you can't see the content that you are expecting to find in your account, and you think it may have been removed or delete...
Unfortunately, this is not possible. You can only change the email for accounts that were originally set up with email plus p...
A subscription is a business model in which customers pay a recurring fee, typically on a monthly or annual basis, to access ...
Two-factor authentication (alternatively 2-factor authentication or 2FA) is a security method that requires users to provide ...
These are the steps to add two-factor authentication (alternatively 2-factor authentication or 2FA) to your ElevenLabs.io acc...
When using the free tier, you might encounter a message like this if the abuse system has detected any unusual activity. Unu...
Yes, depending on your subscription tier, there are different monthly limits on how many voice operations you can make (addin...
When you press 'Generate' on the website, you will be deducted credits since the audio needs to be generated in order for you...
Once your subscription ends, you will still have a commercial license to use whatever you generated during that subscription ...
In Speech Synthesis, you can provide feedback on generated audio by clicking either thumbs up/down in the bottom right corner...
If you would like to delete your account, please see our help article for account deletion. If you would like to request a Da...
For business inquiries and questions about the enterprise plan please visit this page to read more and contact the enterprise...
When you downgrade your subscription, this won't take effect until the end of your current billing cycle. At this point, your...
Please refer to our pricing page for more details about our different plans. If you cannot access this page it is because yo...